Welcome to the Landlord's HelpDesk

Get your questions answered quickly with our step-by-step tutorials, access your owner portal, or contact your Property Administrator.

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Get your questions answered quickly. Learn more about common line-items, our accounting methods, and how it affects you as a landlord.

How to Read Your Monthly Statement

Communicate with a Property Administrator, choose payment methods, and access your important documents at any time.

Access Important Information Anytime, Anywhere

Need to get in touch?

Click the link to email or Property Adiminstrator or call 1-888-RENT-NOW

How to Complete Non-Resident Tax Forms

Are you or will you be living outside of Canada while Hope Street rents out your home? Learn about NR4 & NR6 Tax Forms, the accounting process, with helpful FAQ's.

Want to fast-track your service experience?

Book an online appointment by clicking the link below.

Learn about common exclusions, the minimum coverage you need as a landlord with a comparison chart to reference your current policy.

A Quick Guide to Landlord Insurance

How to Increase your Rentability

Is it worth upgrading your rental for a higher rate? How do you land the best tenants? Learn how to grow your equity with a great tenant and a listing that won’t sit dormant.

Learn about your rights as a Landlord, what is covered, and what expenses to expect during a Tenant turnover.

What to Expect from a Security Deposit

Learn about the payment process and schedule, your dedicated team, and how to log into your online portal.

How You Get Paid From a Tenant

How to Become a Cross-City Investor

Learn how to spot a lucrative investment property, how to diversify and build your portfolio while leveraging your equity.

How to Read Your Annual Statement

We have prepared a quick guide to bring clarity to your Annual Statements. Access a helpful glossary to get fast answers.

The better condition you leave the property in, the higher the standard we can hold your tenant to when they move out. Access helpful checklists to get your rental move-in ready.

How to Prepare Your Rental for the Next Tenant

What to Expect from a Property Check

Make informed decisions regarding your tenants and property maintenance. Learn about what is included in a property check with fast answers to your questions.

How to Maintain the Condition of Your Rental

Here are some ways we help maintain your property condition, keep your tenants happy, and help you prioritize routine repairs and upkeep.

A Landlord's Guide to Pet-Friendly Rentals

Discover how we create policies, screen pets, and manage pet-related risks to maximize your rental income to responsible Tenants.